Being able to communicate effectively is essential to business, not just with clients but also with each other. The more people communicate, the better the business becomes. When people are communicating well, it is far more likely that that correct decisions will be made.
Our course encourages you to look at how, where and when you should communicate more effectively, appreciate and adapt to how people you work with communicate (both in how they write and speak) and look at best practices in a business environment. What we cover:
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Understand the theory of communication
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Understand your own communication style
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The benefits of effective communication to the business
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How tone of voice affects communication
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The Golden Rules of communication
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Working in international businesses and what that means for communications.